New Step by Step Map For Telus technical support
New Step by Step Map For Telus technical support
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Every single one who calls the tech support variety is wishing to talk to a true human being as soon as possible. Not one person really wants to should bounce by way of a maze of concerns in hopes of simply currently being set in the que to talk to an actual man or woman!
Hey @DjE we could absolutely do what we could to assist. Can you be sure to send out us a private message and We are going to go from there?
Sure I attempted chat and obtained linked by using a live particular person but they instructed me I had to simply call. Unsure just what the representatives around the chat can help with.
00 far more per month. While my contract claims promo price tag is for two many years my Invoice claims it truly is a single 12 months. Following paying out an afternoon today wanting to get enable, once the 3rd individual I spoke they stated they are going to consider it and connect with me back again. I didn't get a phone back with answers. This is completely unacceptable. I regret signing up with Telus and can tell Anyone I am aware to under no circumstances sign up with them. Outside of curiosity I named Shaw and promptly experienced the decision answered and the person I spoke with was very clear and articulate. Emotion trapped within a contract and for the mercy of an enormous system which includes no enable for its customers.
You are able to only modify it. I waited for an hour or so around the cellular phone to speak to a human. He was useful, but had to redirect me to a different particular person. I used to be then on keep for another hour. They provided me an even better offer, but it really was not what was made available on the web. These discounts are For brand new customers. For a faithful customer I would have to spend $78 as compared to $60 for your new customer, for that service I needed.
I understand it is extremely discouraging for the reason that I am in precisely the same problem, although it is actually regarding the Tv set sign which has been dropped.
Payment impacting changes will require a mobile phone simply call but prior to executing that, have you tried out the payment arrangement options on-line?
• I spoke to multiple agents, such as Maria and Regal, who couldn't supply clarity or escalate my situation as asked for.
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I'm on the lookout for the telephone number to contact to talk into a agent and asking yourself when they can be found in the weekend. I need to make payment preparations and attempted to on chat, nevertheless they advised me I have to contact.
It happened on Sunday which i experienced a horrible concern. But I was happy to find out that this Internet site labored on weekends. And Helen granted me assistance, time, and tolerance to solve the challenge. I'm so thankful I can't convey to!
Hello @Ben708 we certainly price your loyalty with us and we wish to assistance. Be sure to keep watch over your inbox for any concept from us
Expert was really useful. I used to be obtaining incredibly frustrated as nothing appeared to be Operating. He walked me as a result of the process with very simple Guidance. And it Telus customer service eventually labored. Wonderful job!
Yeah, I’m binding by a two calendar year agreement however, I’m only 4 months in, but I did get someplace. I assume The executive Place of work referred to as me today so I've a telephone conversation with him in one hour. We’ll see how that goes.